Terms of Service

These Terms of Service (“Terms”) govern any marketing, website, or automation services provided by Digital Modernization & Results (“DMR,” “we,” or “us”) to a client (“you” or “the client”). This page is a template and should be reviewed by a qualified professional before publication, and specific project terms should be confirmed in a written agreement before work begins.

Scope of services

DMR provides services across three areas: marketing (copywriting, landing pages, email marketing, advertising and social copy, brand messaging), websites (business websites, Shopify, redesigns, SEO foundations), and automation (AI chatbots, CRM setup, appointment systems, lead capture, workflow automation). The specific scope, deliverables, and timeline for each project will be defined in a separate written agreement or proposal before work begins.

Client responsibilities

To allow DMR to complete work effectively, the client agrees to:

• Provide accurate, timely information about the business, audience, and goals
• Respond to requests for feedback within a reasonable timeframe
• Review deliverables and provide clear, consolidated feedback
• Ensure any materials provided to DMR do not infringe on third-party rights

Payment

Payment terms, including any deposit, milestone payments, or full-payment requirements, will be specified in the project agreement. Work may be paused or delayed if payment terms are not met as agreed.

Revisions

Each project agreement will specify the number of included revision rounds. Additional revisions beyond that scope may be billed separately, as agreed in advance.

Delivery timelines

Estimated delivery timelines will be provided at the start of a project. Timelines are estimates and may be affected by factors such as client feedback turnaround, scope changes, or delays in receiving necessary information or materials.

Intellectual property

Upon full payment for a project, ownership of the final delivered work — copy, website, or configured automation — transfers to the client, except for any third-party software, platforms, or licensed tools the work depends on, which remain governed by their own terms. DMR retains the right to reference completed work in a general portfolio unless otherwise agreed in writing. Any drafts, concepts, or materials not included in the final deliverables remain the property of DMR.

No guarantee of results

DMR provides marketing, website, and automation services. DMR does not guarantee specific sales, revenue, conversion rates, uptime beyond what a third-party platform commits to, or other business outcomes as a result of its services. Business results depend on many factors outside DMR's control.

Limitation of liability

To the fullest extent permitted by law, DMR's liability for any claim arising from its services is limited to the amount paid by the client for the specific project giving rise to the claim. DMR is not liable for indirect, incidental, or consequential damages.

Governing law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.

Contact

Questions about these Terms can be directed to contact@digitalmodernizationandresults.com.